Incentives in Achieve provide a way to encourage users to complete a specific playlist by offering an incentive upon completion, such as a gift card, entry into a raffle, or a downloadable certificate. The incentive & completion messages appear in the top right corner of a playlist page. You can also add a custom background image as well.
Incentives as a Learner
Before Incentive is Complete:
After Incentive is Complete:
Once you've completed all the playlists, you'll see this message. You can see in this screenshot that the playlist number (12) went from In Progress (0) to Completed (12) and the learner is now automatically entered to win a gift card, according to this example. This incentive is customizable (certificate, raffle entry, etc).
Clicking on the In Progress tab will now display this message:
To Set up Incentives as an Admin:
1. Navigate to Content on the left-hand navigation and click Programs.
2. You will then find the Program that you want to add Incentives to, and click View Program on the right hand side.
3. From there, you'll click on the Incentives tab to view the incentives that have been created for that program. You'll then click Add Incentive on the top right.
4. After clicking Add Incentive, a box will appear that will have you fill out some information for your incentives:
- Title - only displayed on the admin side
- Playlist to be completed. (Please note: Incentives can be tied to only one playlist)
- Dates and times incentive starts and ends.
- Time zone for the incentive.
- Incentive message - Ex. 'Complete playlist to be entered for a chance to win a gift card.' (certificate, raffle entry etc) Max characters: 100
- Incentive Call to Action (CTA) (Optional)
- What the link will say. Ex. ‘Learn More’ - Max characters: 40
- Call to Action (CTA) URL - Is usually a partner provided web site that lists the terms and conditions of the incentive.
- Incentive Image (Optional) - Should not contain meaningful text. Recommend a 1:1, 4:3, or 16:9 image. (minimum size 300x300px) < 1MB for best performance
- Completion message - Ex. ‘Congratulations you’ve qualified for one raffle entry!’ Max characters: 100
- Completion Call to Action (CTA) (Optional)
- What the link will say. Ex. ‘Enter Now’ - Max characters: 40
- Completion Call to Action (CTA) URL - This is usually a link for a user to enter details directly to the bank in order to receive incentives.
- Completion Image (Optional)
5) After you have filled out all the information, go ahead and click Save.
Editing an Incentive
Caution: Once an incentive is created and past the start date, you cannot edit that incentive.
If the start date has not arrived, you can edit the start date by clicking on the pencil icon to the far right of the incentive you would like to edit and click Save in the box that appears.
Note: If you need to edit an incentive, you will have to archive the existing one and recreate it. This will preserve the reports on the old archive so it can be combined with the new, edited incentive.
There are other options you have for an incentive as well:
The page icon means you can make a copy of that incentive.
The trash can means you can delete the incentive. Take care before you do this as it cannot be undone.
The file box means you can archive the incentive which will automatically deactivate the incentive for the program and it will no longer show on the playlist cards or Learner Dashboard. You can always filter by Archived under Incentive Status and retrieve it.