If in the address bar of your browser you see a cookie icon with a red X ,or an eye with a line through it (near the star icon), you may be blocking third-party cookies and site data, which blocks media from EVERFI courses. 
Please follow the steps below to enable third-party cookies and site data.
Chrome:
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On your computer, open Chrome.
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In the menu, click Chrome > Preferences.
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Under "Privacy and security", click Cookies and other site data.
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Select "Allow all cookies"
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Under "See all cookies and site data" click Add next to "Sites that can always use cookies"
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Enter the web address.
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To create an exception for an entire domain, insert [*.] before the domain name. For example, [*.]google.com will match drive.google.com and calendar.google.com.
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You can also put an IP address or a web address that doesn't start with http://.
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Select Add.
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To remove an exception you don't want any more, to the right of the website, click the 3 dots, then select Remove.
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Firefox:
- Click Standard to enable all cookies. Also review the instructions to check sites that are blocked from setting cookies.
Safari:
- In the top menu bar, click on Safari and select Preferences (or Settings on newer macOS versions).
- Click the Privacy tab.
- Ensure that both the "Prevent cross-site tracking" and "Block all cookies" options are unchecked.
- Close the Preferences window to save your changes.