SSO Troubleshooting: No NameID element found in the assertion of the Response
Learn about what to do if you receive this error
Error Message & Explanation
No NameID element found in the assertion of the Response.
The SAML Response sent by the identity provider to Foundry must include an Assertion that contains a NameID. The NameID identifies the authenticated user. Without it, Foundry cannot match the user to a profile.
See the SAML Single Sign-On System Requirements for more information.
Resolution
In your identity provider settings, check the configuration for the Foundry service provider.
Make sure the SAML Response includes a NameID in the Assertion.