Technical Documentation
Find step-by-step instructions for technical setup and troubleshooting.
General
API
Single-Sign-On Setup
- SSO Integration for Achieve
- SSO Pre-Implementation Checklist
- Testing Your SSO Integration
- SAML SSO System Requirements
- SAML Single Logout
- SAML NameID And Everfi SSO ID
- SSO Setup with Google Workspace
- SSO Setup With Microsoft Active Directory Federation Services (AD FS)
- SSO Setup with Microsoft Azure
- SSO Setup with Okta
- SSO Setup with OneLogin
- SSO Setup with Shibboleth
- SSO Setup with WSO2
- Everfi Signing Algorithm
- Updating Your IDP Configuration
- Set Up Just-In-Time User Provisioning
- Just-In-Time User Provisioning: Frequently Asked Questions
- Set Up Your Identity Provider in Foundry
- Just-In-Time User Provisioning
- How Just-In-Time User Provisioning Works
- Just-In-Time Provisioning: User Types and Roles
Single-Sign-On Troubleshooting
- SSO Troubleshooting Guide
- Single Sign-On (SSO) FAQ
- SSO Troubleshooting: 400 Bad Request during service provider-initiated SSO
- SSO Troubleshooting: 404 Page Not Found Error during SP-initiated SSO
- SSO Troubleshooting: 422 - Error for an Incomplete Profile
- SSO Troubleshooting: A different user with the email <> already exists
- SSO Troubleshooting: Cannot Edit SSO ID of My Own User
- SSO Troubleshooting: Current time use earlier than NotBefore Condition
- SSO Troubleshooting: Invalid SAML Response
- SSO Troubleshooting: Invalid Signature on SAML Response
- SSO Troubleshooting: Maximum Querystring Length Error
- SSO Troubleshooting: New User Asked to Enter Basic Details (Input Fields are Already Filled In)
- SSO Troubleshooting: New User Asked to Update Profile (Input Fields are Blank)
- SSO Troubleshooting: No NameID element found in the assertion of the Response
- SSO Troubleshooting: Not a valid audience for this Response
- SSO Troubleshooting: SAML ID Provider In The Logout Request Is Not Configured In The System
- SSO Troubleshooting: SAML ID provider in the request is not configured in the system
- SSO Troubleshooting: SAML Response Status Message of Signature required
- SSO Troubleshooting: SSO ID not visible when Admin edits Users in Customer Portal
- SSO Troubleshooting: The Assertion of the Response is not signed and the SP requires it
- SSO Troubleshooting: The SAML assertion could not be decrypted
- SSO Troubleshooting: The status code of the Response was not Success, was Responder
- SSO Troubleshooting: The status code of the Response was not Success, was Requester
- SSO Troubleshooting: User Cannot Be Saved
- SSO Troubleshooting: User Is Not Assigned To A Role For The Application
- SSO Troubleshooting: We were not able to log you in
- SSO Troubleshooting: We are not recognizing the SAMLRequest or SAMLResponse